As Crime Prevention Week approaches, the Cobourg Police Service is happy to share the Retail Safety & Security Guide with the community. The Ontario Association of Chiefs of Police recently announced the publication of this comprehensive toolkit, providing practical guidelines and resources to help retail businesses of all sizes across Ontario prevent and reduce incidents of crime and enhance customer and staff safety.

The Guide helps businesses:

  • Be less vulnerable to crime
  • Identify and select an appropriate response to address retail crime
  • Outline methods to prevent and address the most common and severe form of retail crime
  • Review techniques to address abusive customers, suspicious individuals, intoxicated individuals, as well as individuals experiencing a mental health crisis
  • Provide measures to address or prevent violence in the workplace between customers or customers and staff

The Retail Safety & Security Guide is available online on the Retail Council of Canada website.